Terms of service

Last Updated: October 23, 2026

Overview

Welcome to Aitibaba.com.

This website is operated by Aitibaba.com. Throughout the site, the terms "we," "us," and "our" refer to Aitibaba.com.

Aitibaba.com offers this website, including all information, products, services, and tools available through the site, subject to your acceptance of these Terms of Service.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service and our applicable policies.

Please read these Terms carefully before using our website.

1. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained the necessary consent from a parent or legal guardian.

You agree not to use our products or services for unlawful or unauthorized purposes.

You must not transmit viruses, malicious code, or other material intended to disrupt or damage our website or services.

2. General Conditions

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, unauthorized transactions, product unavailability, or inaccurate payment information.

We may update, modify, or discontinue website features or services where reasonably necessary.

We aim to provide a secure, accessible, and reliable shopping environment.

Nothing in these Terms limits any mandatory consumer rights provided by applicable law.

3. Products and Product Information

Aitibaba.com offers home décor, home organization products, lifestyle accessories, and other consumer goods.

We make reasonable efforts to ensure product descriptions, photographs, specifications, and prices are accurate and current.

However, minor variations in color, size, appearance, or packaging may occur depending on manufacturing specifications and display settings.

We recommend reviewing product descriptions and specifications carefully before making a purchase.

If a significant product information error affects an order, we will contact the customer and provide an appropriate resolution.

4. Pricing and Payment

Product prices are displayed in the currency indicated on our website.

Applicable shipping costs, taxes, and other mandatory charges will be disclosed during checkout before you confirm your purchase.

We reserve the right to correct pricing errors.

If an incorrect price affects an order already placed, we will notify you and provide the option to accept the corrected price or cancel the order for a refund.

Payments are processed through the payment methods available at checkout.

We do not guarantee the availability of every payment method in every location.

5. Order Acceptance and Confirmation

After placing an order, you may receive an order confirmation email.

An order confirmation acknowledges that your order has been received but does not necessarily mean that the order has been accepted for fulfillment.

Orders may be subject to payment verification, inventory availability, and fraud prevention checks.

If we are unable to fulfill an order, we will notify you and issue a refund for any payment collected for the canceled items.

6. Shipping and Delivery

We process and ship orders according to our published Shipping Policy.

Our standard estimated processing time is 1–3 business days.

Standard shipping within the United States is generally estimated at 5–10 business days after dispatch.

Estimated delivery times may vary due to carrier operations, weather conditions, product availability, or other circumstances beyond our reasonable control.

Shipping fees, when applicable, are displayed during checkout.

Please refer to our Shipping Policy for complete information.

7. Returns, Refunds, and Exchanges

We accept eligible return requests within 30 calendar days after delivery, subject to the conditions described in our Return and Refund Policy.

Customers must contact our support team before returning an item.

Approved refunds will be issued to the original payment method according to our published refund procedures.

For complete information regarding eligibility, return shipping costs, damaged products, exchanges, and cancellations, please review our Return and Refund Policy.

Nothing in this section restricts statutory rights under applicable consumer protection laws.

8. Order Cancellations and Modifications

Customers may request an order cancellation or modification before shipment.

Please contact hello@aitibaba.com as soon as possible.

We will make reasonable efforts to accommodate requests, but changes cannot be guaranteed after an order has entered the fulfillment process.

Once an order has shipped, our Return and Refund Policy will apply.

9. Accuracy of Customer Information

You agree to provide accurate and complete billing, contact, and shipping information when placing an order.

You are responsible for reviewing your order details before completing checkout.

If any information needs to be corrected, please contact us promptly.

Incorrect shipping information may result in delivery delays or additional shipping costs.

10. Intellectual Property

Unless otherwise indicated, the original content, layout, graphics, and other materials created for this website are protected by applicable intellectual property laws.

Third-party trademarks, product names, and brand logos remain the property of their respective owners.

You may not reproduce or commercially exploit protected website content without the appropriate authorization.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services.

These third-party websites may operate under their own terms and privacy policies.

We are not responsible for the content, security, or practices of independently operated third-party websites.

We recommend reviewing their policies before providing personal information or completing transactions.

12. Personal Information and Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

We collect and process information as necessary to provide our services, fulfill orders, support customers, and comply with applicable laws.

Please review our Privacy Policy for additional details about data collection, use, disclosure, and your privacy rights.

13. Prohibited Uses

You agree not to use our website:

For unlawful or fraudulent activities
To violate intellectual property rights
To submit false or misleading information
To transmit malware or harmful computer code
To interfere with website security or functionality
To collect personal information from others unlawfully
To attempt unauthorized access to our systems
To engage in activities that violate applicable laws

We may restrict access where reasonably necessary to protect customers, our business, or website security.

14. Disclaimer of Warranties

We aim to provide accurate information and reliable services.

However, website availability may occasionally be affected by maintenance, technical issues, or circumstances beyond our control.

To the extent permitted by applicable law, we do not guarantee that website access will always be uninterrupted or error-free.

Nothing in this section excludes warranties or guarantees that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Aitibaba.com will not be responsible for indirect or consequential losses arising from events beyond our reasonable control.

This limitation does not apply to liability that cannot legally be excluded, including liability arising from fraud, intentional misconduct, or other protected consumer rights.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses reasonably arising from your unlawful use of our website or intentional violation of these Terms.

This provision does not limit your statutory consumer rights.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, services, or legal requirements.

The latest version will be available on this page with an updated effective date.

Any changes will apply prospectively unless otherwise permitted by law.

19. Governing Law

These Terms will be governed by applicable laws of the United States and, where relevant, the laws of North Carolina, without prejudice to any mandatory consumer protections that apply in the customer's place of residence.