Privacy policy

Last Updated: October 23, 2026

Aitibaba.com ("we," "us," or "our") operates this online store and website, including the products, content, features, and services available through it (collectively, the "Services").

Our store is powered by Shopify, which provides the e-commerce platform used to deliver our Services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, or communicate with us.

By using our Services, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Contact Information

Full name
Email address
Phone number
Billing address
Shipping address

Order and Transaction Information

Products purchased
Order history
Payment and transaction details
Shipping and delivery information
Return and refund records

Account Information

Account login information
Account preferences
Saved addresses and shopping preferences

Device and Usage Information

IP address
Browser type
Device information
Website activity
Cookies and similar tracking technologies

Customer Communications

Customer service inquiries
Email communications
Product feedback
Other information voluntarily provided to us

2. How We Use Personal Information

We may use personal information to:

Process and fulfill customer orders
Arrange payments, shipping, and delivery
Provide customer service
Manage returns, exchanges, and refunds
Maintain and improve website functionality
Prevent fraud and unauthorized transactions
Communicate important order and service updates
Send marketing communications where permitted by law
Comply with applicable legal obligations
Protect the security and integrity of our business and customers

3. How We Share Personal Information

We may disclose personal information to service providers and business partners when reasonably necessary to operate our store.

These may include:

Shopify and associated commerce services
Payment processing providers
Shipping and logistics partners
Website hosting and technical support providers
Analytics and advertising service providers
Fraud prevention and security services
Professional advisers and legal authorities when required

We may also disclose personal information in connection with a business transaction or when required by applicable law.

We do not disclose personal information except as described in this policy or as otherwise permitted by law.

4. Shopify and Our Online Store

Our website is hosted and powered by Shopify.

Shopify processes certain personal information to provide e-commerce functionality, payment integrations, website security, analytics, and other platform services.

For more information about how Shopify processes personal information, please review:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers

Shopify Privacy Portal:
https://privacy.shopify.com/

5. Cookies and Similar Technologies

Our website uses or may use cookies and similar technologies to:

Maintain shopping cart functionality
Remember customer preferences
Improve website performance
Analyze website traffic
Support security and fraud prevention
Measure advertising effectiveness, where applicable

You may manage cookies through your browser settings or through any privacy preference tools provided on our website.

Disabling certain cookies may affect website functionality.

6. Marketing Communications

If you subscribe to our marketing communications, we may use your contact information to send product announcements, promotional offers, and store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us directly.

We will respect applicable marketing consent and opt-out requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of electronic transmission or data storage is completely secure.

We cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Fulfill orders and customer service obligations
Maintain business and transaction records
Comply with tax, accounting, and legal requirements
Resolve disputes
Prevent fraud
Enforce applicable agreements

Retention periods may vary depending on the type of information and legal obligations.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of your information
Opt out of certain marketing communications
Opt out of certain targeted advertising or data sharing
Exercise other privacy rights provided by applicable law

To submit a privacy request, please contact us at hello@aitibaba.com.

We may need to verify your identity before processing certain requests.

You may also use applicable privacy controls made available through Shopify.

10. Children's Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete it.

11. International Data Processing

Personal information may be processed or stored in countries other than your country of residence, including countries where Shopify and our service providers operate.

Where required, we implement or rely on appropriate safeguards for international transfers of personal information.